Last Wednesday was a busy errand day, getting a new battery for Pat's phone, recycling an old waterpic, and doing some grocery shopping. In the process we got a parking ticket (€6) and picked up some more of the delicious mushroom cream sauce Pat had discovered a couple shopping trips ago. We also got our new Portuguese cell phone SIM cards in the mail.
The mushroom cream sauce is a delight. It is made with one of Europe's favorite wild mushrooms, Porcini (boletus edulis), which gives it a wild and rich mushroom flavor. Campbell's Cream of Mushroom it is not. It doesn't hurt that most of the rest of the sauce is real cream, either. We've had it now with chicken noodles, sautéed mushrooms, and steak, and it is such an easy way to whip up an elegant dinner.
We had a nice, quick lunch out at a nearby café, of
Gerrit tried his new SIM card and it worked, but we don't want to switch over for good until our US cell numbers have been ported to Google Voice. This should provide no-charge VOIP service for our old numbers, so they can be used for phone and text just the same as in the US.
Thursday was a big walking day (Pat's Fitbit said over 10,000 steps). We walked to the El Corte Inglés one-stop mall store where Gerrit got a haircut, then to the clinic for Pat's blood test, and to our local grocery in the afternoon. Gerrit started the process of porting his cell phone to Google Voice, hoping that the number was not going to get lost in cyberspace somewhere and thereby not be recoverable if it didn't work out. It takes 24 hours or so for the port to complete.
Our Portuguese retirement visas (the ones we drove to San Francisco to apply for) were to be delivered by UPS overnight from the San Francisco embassy. We had seen Pat's appear on Monday but not Gerrit's, figuring that there was just a processing delay. Checking tracking, however, we found that somehow UPS had misinterpreted Gerrit's package address and the delivery was on hold. We have copies of the UPS shipping labels and verified that the addresses for our two packages are identical. Why was one delivered but not the other? This is annoying. Gerrit then spent a couple hours in the hell of the UPS "customer service" system. Did you know that it is literally impossible to speak with a human being at UPS? There is an automated phone system, email, and chat. If the phone system voice recognition doesn't perfectly recognize the 18-digit cryptic tracking number as you speak it (over and over, with increasing volume, anger, and frustration), it basically says "sorry" and hangs up. None of the tricks like 0, #0, saying "representative", etc. works. (We later learned that shouting obscenities might get you to a person. Is this what customer relations have come to?)
What do people with accents, speech impediments, or poor phone connections do? It is unfathomable, but UPS simply dumps people at the curb if it can't recognize the tracking number they speak into the phone. Then if they try chat they find that "chat agents are busy, try the automated phone system". No queue or callback, just a brick wall wherever you look.
Gerrit finally managed to get email to someone who barely spoke English, also to "change" the delivery address to the same address (his idea, not theirs). It looked like that will cause a delivery retry. We should find out Saturday whether that succeeds.
Automated phone systems are not something we will miss about the US.
On Saturday Gerrit's phone port to Google Voice was complete and he tested it out. It all seems to be working, but text messaging may take another couple days according to Google.
Gerrit did some remote computer financial work for his dad. It's amazing that this can be done from thousands of miles away just as if you're next door. It's actually more convenient, since Gerrit can log in to his dad's computer and use it while he's asleep thanks to the 8-hour time difference.
We went back to the car rental company to renew our rental. It's hard to believe we've been here a month and our car rental period is up! The agent spoke English very well and was quite helpful. There was only one chair on the customer side of the counter, which Gerrit sat in since he would be signing documents (plus he admits he's a thoughtless bum). The agent brought around a chair for Pat. Gerrit said "
And good news about Gerrit's visa: the delivery retry worked and now both visas are waiting for us. This is excellent news, because it allows us to start long-range planning instead of being in tourist visa limbo. It means we can integrate further into society too, obtaining health user numbers, social security, and driver's licenses. And now we feel comfortable doing things like buying a car and hunting for property.
Today, Sunday, we finally got out for a little country drive. We went to the town of
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